The New Rules of Marketing & PR - How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
von: David Meerman Scott
Wiley, 2013
ISBN: 9781118711071
Sprache: Englisch
465 Seiten, Download: 2395 KB
Format: EPUB, PDF, auch als Online-Lesen
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The New Rules of Marketing & PR - How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly
The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers Directly | 1 | ||
Contents | 15 | ||
Foreword by Robert Scoble | 23 | ||
Introduction | 27 | ||
The New Rules | 28 | ||
Life with the New Rules | 30 | ||
What’s New | 32 | ||
Writing Like on a Blog, But in a Book | 33 | ||
Showcasing Successful Marketers | 34 | ||
I How the Web Has Changed the Rules of Marketing and PR | 37 | ||
1 The Old Rules of Marketing and PR Are Ineffective in an Online World | 39 | ||
Advertising: A Money Pit of Wasted Resources | 42 | ||
One-Way Interruption Marketing Is Yesterday’s Message | 43 | ||
The Old Rules of Marketing | 44 | ||
Public Relations Used to Be Exclusively about the Media | 45 | ||
Public Relations and Third-Party Ink | 46 | ||
Yes, the Media Are Still Important | 46 | ||
Press Releases and the Journalistic Black Hole | 47 | ||
The Old Rules of PR | 48 | ||
Learn to Ignore the Old Rules | 49 | ||
2 The New Rules of Marketing and PR | 51 | ||
The Most Important Communication Revolution in Human History | 52 | ||
Open for Business | 53 | ||
The Long Tail of Marketing | 56 | ||
Tell Me Something I Don’t Know, Please | 57 | ||
Bricks-and-Mortar News | 58 | ||
Advice from the Company President | 60 | ||
The Long Tail of PR | 61 | ||
The New Rules of Marketing and PR | 62 | ||
The Convergence of Marketing and PR on the Web | 63 | ||
3 Reaching Your Buyers Directly | 64 | ||
The Right Marketing in a Wired World | 65 | ||
Let the World Know about Your Expertise | 66 | ||
Develop Information Your Buyers Want to Consume | 69 | ||
Buyer Personas: The Basics | 69 | ||
Think Like a Publisher | 72 | ||
Staying Connected with Members and the Community | 72 | ||
Know the Goals and Let Content Drive Action | 74 | ||
Content and Thought Leadership | 75 | ||
II Web-Based Communications to Reach Buyers Directly | 77 | ||
4 Social Media and Your Targeted Audience | 79 | ||
What Is Social Media, Anyway? | 80 | ||
Social Media Is a Cocktail Party | 81 | ||
Facebook Group Drives 15,000 People to Singapore Tattoo Show | 82 | ||
The New Rules of Job Search | 84 | ||
How to Find a New Job via Social Media | 85 | ||
Insignificant Backwaters or Valuable Places to Connect? | 87 | ||
Your Best Customers Participate in Online Forums—So Should You | 90 | ||
Your Space in the Forums | 93 | ||
Wikis, Listservs, and Your Audience | 95 | ||
Creating Your Own Wiki | 96 | ||
Social Networking Drives Adagio Teas’ Success | 98 | ||
5 Blogs: Tapping Millions of Evangelists to Tell Your Story | 102 | ||
Blogs, Blogging, and Bloggers | 104 | ||
A Blog (or Not a Blog) | 105 | ||
Understanding Blogs in the World of the Web | 107 | ||
The Four Uses of Blogs for Marketing and PR | 110 | ||
Monitor Blogs—Your Organization’s Reputation Depends on It | 111 | ||
Comment on Blogs to Get Your Viewpoint Out There | 112 | ||
Work with the Bloggers Who Talk about You | 113 | ||
Bloggers Love Interesting Experiences | 115 | ||
How to Reach Bloggers around the World | 116 | ||
Do You Allow Employees to Send Email? How about Letting Them Blog? | 117 | ||
Not Another Junky Blog | 118 | ||
The Power of Blogs | 120 | ||
Get Started Today | 120 | ||
6 Audio and Video Drive Action | 122 | ||
Create Goodwill with Customers | 122 | ||
What University Should I Attend? | 124 | ||
The Best Job in the World | 125 | ||
Have Fun with Your Videos | 127 | ||
Audio Content Delivery through Podcasting | 129 | ||
Putting Marketing Back in Musicians’ Control | 130 | ||
Podcasting: More Than Just Music | 132 | ||
Grammar Girl Podcast | 132 | ||
7 The New Rules of News Releases | 135 | ||
News Releases in a Web World | 137 | ||
The New Rules of News Releases | 137 | ||
If They Find You, They Will Come | 138 | ||
Driving Buyers into the Sales Process | 140 | ||
Reach Your Buyers Directly | 141 | ||
8 Going Viral: The Web Helps Audiences Catch the Fever | 142 | ||
Minty-Fresh Explosive Marketing | 143 | ||
Monitoring the Blogosphere for Viral Eruptions | 144 | ||
Creating a World Wide Rave | 146 | ||
Rules of the Rave | 147 | ||
Film Producer Creates a World Wide Rave by Making Soundtrack Free for Download | 149 | ||
Using Creative Commons to Facilitate Mashups and Spread Your Ideas | 150 | ||
Viral Buzz for Fun and Profit | 151 | ||
The Virgin Mary Grilled Cheese Sandwich and Jerry Garcia’s Toilet | 152 | ||
Clip This Coupon for $1 Million Off Fort Myers, Florida, Home | 153 | ||
When You Have Explosive News, Make It Go Viral | 154 | ||
9 The Content-Rich Website | 157 | ||
Political Advocacy on the Web | 158 | ||
Content: The Focus of Successful Websites | 160 | ||
Reaching a Global Marketplace | 161 | ||
Putting It All Together with Content | 162 | ||
Great Websites: More Art Than Science | 164 | ||
10 Marketing and PR in Real Time | 166 | ||
Real-Time Marketing and PR | 167 | ||
Develop Your Real-Time Mind-Set | 170 | ||
Real-Time Blog Post Drives $1 Million in New Business | 172 | ||
The Time Is Now | 175 | ||
Crowdsourced Support | 180 | ||
III Action Plan for Harnessing the Power of the New Rules | 185 | ||
11 You Are What You Publish: Building Your Marketing and PR Plan | 187 | ||
What Are Your Organization’s Goals? | 188 | ||
Buyer Personas and Your Organization | 190 | ||
The Buyer Persona Profile | 191 | ||
Reaching Senior Executives | 194 | ||
The Importance of Buyer Personas in Web Marketing | 195 | ||
In Your Buyers’ Own Words | 196 | ||
What Do You Want Your Buyers to Believe? | 198 | ||
Developing Content to Reach Buyers | 200 | ||
Marketing Strategy Planning Template | 203 | ||
The New Rules of Measurement | 207 | ||
Asking Your Buyer for a Date | 208 | ||
Measuring the Power of Free | 208 | ||
What You Should Measure | 209 | ||
Registration or Not? Data from an e-Book Offer | 210 | ||
Educating Your Salespeople about the New Sales Cycle | 212 | ||
Obama for America | 213 | ||
Stick to Your Plan | 218 | ||
12 Online Thought Leadership to Brand Your Organization as a Trusted Resource | 219 | ||
Developing Thought Leadership Content | 219 | ||
Forms of Thought Leadership Content | 220 | ||
How to Create Thoughtful Content | 225 | ||
Leveraging Thought Leaders Outside of Your Organization | 228 | ||
How Much Money Does Your Buyer Make? | 229 | ||
13 How to Create for Your Buyers | 231 | ||
An Analysis of Gobbledygook | 232 | ||
Poor Writing: How Did We Get Here? | 233 | ||
Effective Writing for Marketing and PR | 235 | ||
The Power of Writing Feedback (from Your Blog) | 236 | ||
Brand Journalism at Boeing | 237 | ||
14 How Web Content Influences the Buying Process | 239 | ||
Segmenting Your Buyers | 240 | ||
Elements of a Buyer-Centric Website | 242 | ||
Using RSS to Deliver Your Web Content to Targeted Niches | 247 | ||
Link Content Directly into the Sales Cycle | 248 | ||
A Friendly Nudge | 249 | ||
Close the Sale and Continue the Conversation | 250 | ||
An Open-Source Marketing Model | 250 | ||
How a Content Strategy Grew Business by 50 Percent in One Year | 252 | ||
15 Mobile Marketing: Reaching Buyers Wherever They Are | 258 | ||
Make Your Site Mobile Friendly | 259 | ||
Build Your Audience via Mobile | 261 | ||
Geolocation: When Your Buyer Is Nearby | 262 | ||
QR Codes to Drive People to Your Content | 263 | ||
The Mobile Media Room | 266 | ||
An App for Anything | 267 | ||
Cyber Graffiti with WiFi Network Names as Advertising | 268 | ||
16 Social Networking Sites and Marketing | 271 | ||
Television’s Eugene Mirman Is Very Nice and Likes Seafood | 272 | ||
Facebook: Not Just for Students | 273 | ||
How to Use Facebook to Market Your Product or Service | 274 | ||
Increase Engagements with Facebook Groups and Apps | 276 | ||
Why Google Plus Is Important For Your Business | 279 | ||
Check Out My LinkedIn Profile | 281 | ||
Tweet Your Thoughts to the World | 283 | ||
Social Networking and Personal Branding | 286 | ||
The Horse Twitterer | 288 | ||
Connecting with Fans | 290 | ||
How Amanda Palmer Raised a Million Dollars via Social Networking | 291 | ||
Which Social Networking Site Is Right for You? | 292 | ||
You Can’t Go to Every Party, So Why Even Try? | 295 | ||
Optimizing Social Networking Pages | 296 | ||
Integrate Social Media into an Offline Conference or Event | 297 | ||
Start a Movement | 298 | ||
Social Networking and Crisis Communications | 299 | ||
Why Participating in Social Media Is Like Exercise | 302 | ||
17 Blogging to Reach Your Buyers | 305 | ||
What Should You Blog About? | 306 | ||
Blogging Ethics and Employee Blogging Guidelines | 308 | ||
Blogging Basics: What You Need to Know to Get Started | 309 | ||
Pimp Out Your Blog | 312 | ||
Building an Audience for Your New Blog | 313 | ||
Tag, and Your Buyer Is It | 314 | ||
Fun with Sharpies (and Sharpie Fans) | 315 | ||
Cities That Blog | 316 | ||
Blogging Outside of North America | 318 | ||
What Are You Waiting For? | 319 | ||
18 An Image Is Worth a Thousand Words | 320 | ||
Photographs as Compelling Content Marketing | 320 | ||
Why I Love Instagram | 322 | ||
How to Market an Expensive Product with Original Photographs | 323 | ||
Sharing with Pinterest | 324 | ||
Infographics | 326 | ||
19 Video and Podcasting Made, Well, as Easy as Possible | 329 | ||
Video and Your Buyers | 329 | ||
Business-Casual Video | 330 | ||
Stop Obsessing over Video Release Forms | 331 | ||
Your Smartphone Is All You Need | 332 | ||
Video to Showcase Your Expertise | 333 | ||
Getting Started with Video | 335 | ||
Video Created for Buyers Generates Sales Leads | 337 | ||
Podcasting 101 | 338 | ||
20 How to Use News Releases to Reach Buyers Directly | 341 | ||
Developing Your News Release Strategy | 342 | ||
Publishing News Releases through a Distribution Service | 343 | ||
Reaching Even More Interested Buyers with RSS Feeds | 344 | ||
Simultaneously Publishing Your News Releases to Your Website | 344 | ||
The Importance of Links in Your News Releases | 345 | ||
Focus on the Keywords and Phrases Your Buyers Use | 345 | ||
Include Appropriate Social Media Tags | 347 | ||
If It’s Important Enough to Tell the Media, Tell Your Clients and Prospects, Too! | 348 | ||
21 Your Newsroom: A Front Door for Much More Than the Media | 350 | ||
Your Newsroom as (Free) Search Engine Optimization | 351 | ||
Best Practices for Newsrooms | 351 | ||
Start with a Needs Analysis | 353 | ||
A Newsroom to Reach Journalists, Customers, and Bloggers | 359 | ||
Really Simple Marketing: The Importance of RSS Feeds in Your Newsroom | 360 | ||
22 The New Rules for Reaching the Media | 362 | ||
Nontargeted, Broadcast Pitches Are Spam | 363 | ||
The New Rules of Media Relations | 363 | ||
Blogs and Media Relations | 364 | ||
How Blog Mentions Drive Mainstream Media Stories | 365 | ||
Launching Ideas with the U.S. Air Force | 368 | ||
How to Pitch the Media | 370 | ||
23 Newsjacking Your Way into the Media | 373 | ||
Journalists Are Looking for What You Know | 375 | ||
Get Your Take on the News into the Marketplace of Ideas | 376 | ||
How to Find News to Jack | 379 | ||
When the Story Is Already (Sort of) about You | 384 | ||
Twitter Is Your Newsjacking Tool | 385 | ||
Beware: Newsjacking Can Damage Your Brand | 386 | ||
Newsjacking for Fun and Profit | 387 | ||
24 Search Engine Marketing | 389 | ||
Making the First Page on Google | 391 | ||
Search Engine Optimization | 392 | ||
The Long Tail of Search | 393 | ||
Carve Out Your Own Search Engine Real Estate | 394 | ||
Web Landing Pages to Drive Action | 395 | ||
Search Engine Marketing in a Fragmented Business | 398 | ||
25 Make It Happen | 400 | ||
Your Mind-Set | 402 | ||
Manage Your Fear | 402 | ||
Getting the Help You Need (and Rejecting What You Don’t) | 403 | ||
Great for Any Organization | 407 | ||
Now It’s Your Turn | 410 | ||
Acknowledgments for the Fourth Edition | 411 | ||
About the Author | 413 | ||
Preview: Real-Time Marketing & PR | 415 | ||
Preview: The New Rules of Social Media Book Series | 435 | ||
Index | 443 |